I have an employee that downloaded the latest version of Dexcom Studio and when she goes to print out a report it gives the following error: "The computer is not configured to accept the 'Print' command for '.doc' files". Any ideas on how to solve this issue? She said that in the old version she was able to just print.
J
Answer by
Julia Bocchetta
There is something wrong with your Dexcom Studio because when you open a report or a new page the Print Report button is available automatically. Also, please find the installation of your printer in Control Panel under Printers / Hardware Devices. If you find the item's icon in that section, right click it, choose enable and make it as default then try to print again.
If this solution simply does not work, please perform a Repair operation for the software using the Add/Remove section.
I have an employee that downloaded the latest version of Dexcom Studio and when she goes to print out a report it gives the following error: "The computer is not configured to accept the 'Print' command for '.doc' files". Any ideas on how to solve this issue? She said that in the old version she was able to just print.
There is something wrong with your Dexcom Studio because when you open a report or a new page the Print Report button is available automatically. Also, please find the installation of your printer in Control Panel under Printers / Hardware Devices. If you find the item's icon in that section, right click it, choose enable and make it as default then try to print again.
If this solution simply does not work, please perform a Repair operation for the software using the Add/Remove section.